• 14-Sep-2017 to 28-Oct-2018 (EST)
  • Operations
  • Tampa, FL, USA
  • Hourly
  • Full Time

Can you contribute new ideas to spark a team, lead a department, and change an industry?

Are you interested in working from home?

At CertiPay, we strive to keep team members engaged and passionate about their role.  To do this, we have created a culture of freedom to develop and actuate employee talents.  We provide a dynamic, challenging work environment for team members with endless opportunities.

Our success with our clients is driven by our ability to manage our customers' needs quickly and effectively.

Our success with our employees is driven by our belief in investing not only in their professional lives, but also in their personal lives.

We are not as big as some of our larger competitors, but our IMPACT is!!  We believe in our product line, our team members and take pride in giving our clients the best customer experience possible. 


The Commercial Lines Account Manager is accountable for managing a book of business that is complex to handle and generates substantial revenue that is critical to the company operations. This position is expected to regularly exercise independent judgment and discretion on matters of significance by assisting Producer in handling renewal of existing accounts, sale of new accounts, and rounding of existing accounts.  



  • Manage Renewal Process
  • Provide insurance advice pertaining to technical aspects and service support of new and renewal business including maintaining client retention of existing accounts
  • Communication/Client Service (internal external clients)
  • AMS360 Agency Management System
  • Problem Solving including abstract reasoning
  • Client claims management
  • Manage client accounts receivables/payables
  • Time management and organization
  • Professional Growth and Development
  • Ability to work overtime hours, as needed
  • Accept other duties as assigned by management



  • Current Florida 4-40 or 2-20 License
  • College degree; or 3 years related experience and/or training; or equivalent combination of education and experience desirable
  • Professional Insurance Designations preferred, or willingness to obtain
  • Extensive knowledge of commercial policy contracts/coverages
  • Possess skills necessary to communicate with clients, carriers and prospects concerning commercial lines of coverage
  • Extensive understanding of the regulatory, legislative and legal issues surrounding critical commercial situations, including understanding of marketplace and market conditions
  • Advanced knowledge of software programs (Outlook, Word, Excel, PDF) and Internet environments
  • Ability to maintain and organize electronic files on the company document management system
  • Working knowledge of AMS360 Agency Management System or willingness to learn
  • Recognize the major products and services that Certisure Insurance provides clients
  • Strong analytical skills and ability to manage multiple tasks
  • Strong organizational skills with high attention to detail
  • Responsive and self-motivated team player
  • Strong reasoning and analytical skills, business writing skills with excellent telephone skills and knowledge of email etiquette

CertiPay is an equal opportunity employer.  


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